View all information about our delivery times, schedules, and shipping methods.
Delivery
What are the delivery days and times?
Deliveries in Germany are made from Monday to Friday, between 10:00 a.m. and 2:00 p.m.
During periods of high demand, such as Valentine’s Day or Mother’s Day, delivery may take place later due to the high volume handled by delivery services.
For an urgent delivery or a delivery at a specific time, please write to us at support@qroses.com, contact us via WhatsApp at +351 910 157 056, or use the button available on the page.
The same applies if you need a delivery to another country within the European Union.
How can I track my order?
You can contact us via WhatsApp to know the exact status of your order at any time by calling +351 910 157 056. We will notify you by email as soon as your order is delivered. You can also always reach us via email at support@qroses.com.
What happens if the recipient is not available at the time of delivery?
If the recipient is not at home, we will contact them directly to arrange a new delivery time. Delivery is guaranteed, or otherwise, we will process a full refund of your purchase.
We will keep you informed at every step of the process, ensuring you always know the status of your order. We are committed to making sure your roses arrive at their destination quickly, securely, and always fresh.
We guarantee that your roses will be successfully delivered in the shortest possible time.
QRoses Guarantee
Delivery is guaranteed, or otherwise, we will process a full refund of your purchase.
We are committed to ensuring that your roses arrive at their destination quickly, securely, and always fresh.